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A message from the Chief Executive
Soho Housing Association has always been and will remain a community-based
organisation and we place great importance on the involvement of tenants
and other local residents and workers in running the Association. We are
very much concerned with sustaining the local community and are widening
our remit to help contribute to the quality of life for residents.
The Association continues to have a strong community base
working in a multi-cultural area. A large number of existing tenants are
of Italian and Chinese origin and we are continuing to develop links with
the Bengali community. The Association is committed to equality of opportunity
in all aspects of its work.
There is scope in our work to take advantages of new opportunities whilst
at the same time providing continuity of vision with
the Association's founders. Underlying all our work are three key
commitments: putting customers first, enhancing our performance and delivering
continuous improvement.
This means listening to our customers, adopting a “can-do” approach,
and developing sophisticated and flexible systems that enable us to tailor
our service to individual circumstances.
Our
Statement of Purpose
"Soho Housing Association works to provide well managed affordable housing to
enhance and sustain the diverse communities in the heart of London"
Our six strategic priorities:
To
enhance and sustain diverse communities with residents, community
stakeholders and social agencies to improve the quality of life, health
and community safety.
To
empower, involve, consult and communicate with residents to identify
and prioritise local needs within our priorities and resources.
To
deliver, improve and monitor the services we provide to residents
from all backgrounds and ages.
To
maximise development opportunities to provide new good quality
homes in the heart of London and maintain the high quality of our existing
stock through a programme of targeted reinvestment.
To
build the organisation ensuring clarity of vision, culture and
goals.
To develop
staff potential, work as a cohesive team and do what we have agreed
to do.
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Tenant Compact
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