Complaints about our Services

In this section you can make complaints about the services of Soho Housing, including the performance, behaviour and attitude of the staff team at Soho Housing - and also about the performance and services of our contractors.

If you are unhappy with any aspect of our service or the behaviour, attitude or performance of any of our team members, please let us know by making a complaint. You can make a complaint about our service in any of the following ways. Call Customer Services on 020 7557 7400 or send them an email.

For more details please refer to our complaints policy

You can also write a letter to our office address

120 Charing Cross Road, London WC2H 0JR