Keep calm and act quickly, get everyone out as soon as possible.
Don't waste time investigating what's happened or rescuing valuables.
If there's smoke, keep low where the air is clearer.
Before you open a door check if it's wadm. If it is, don't open it - fire is on the other side!
Call 999 as soon as you clear of the building. 999 calls are free.
What to do if your Escape is Blocked
Put bedding around the bottom of the door to block out the smoke.
Call 999 then open the window and shout "HELP FIRE".
If you're on the ground or first floor, you may be able to escape through a window.
Use bedding to cushion your fall and lower yourself down carefully. Don't jump.
If you can't open the window break the glass in the bottom corner. Make jagged edges safe with a towel or blanket.
What to do if your clothes catch fire
- Don't run around, you'll make the flames worse.
- Lie down and roll around. It makes it harder for the flames to spread.
- Smother the flames with a heavy material, like a coat or blanket.
Remember: STOP, DROP and ROLL!