Our new Residential Operations Director, Charles Mtakati, started with Soho Housing on 2nd May. This is a new director post for Soho Housing, reflecting the senior focus we wish to bring to our core business. Charles will oversee the core operating areas of our business – housing, repairs and customer services and will lead the delivery of our vision for housing:
To provide quality homes that people are proud to live in, in environments they want to be in and enjoy.
Charles joins us from Places for People where he was regional manager for a number of teams having previously worked for two G15 organisations in various housing management and property maintenance roles. He brings with him a wealth of senior management experience in residential property management, asset management and placemaking across all tenures. Charles has also successfully led business transformation and other strategic projects, which have improved the financial and operational performance of the organisations he has worked in.
On his appointment, Charles said, “I am excited to join such a progressive and highly ambitious organisation, whose core values and mission fills me with a sense of pride in ensuring Soho Housing’s heartlands continue to have a successful and thriving residential community. I am committed to contributing towards the growth of the organisation and ensuring that we continue to provide excellent and innovative services to all our customers, board members and shareholders and also make Soho Housing a landlord of choice”