For emergency and urgent repairs call us on : 020 7557 7400

Due to current the coronavirus pandemic our contractors were carrying out Emergency Repairs only.  The service has now been increased to carrying out emergency and urgent repairs only.

For non-urgent repairs, use our new interactive tool, report a repair here

Please bear in mind that any non-urgent repairs you report will be recorded but not actioned until our contractors are able to carry out all levels of repair works.


Outside office hours, you can call 020 7557 7400 and you will be transferred to our out-of-hours emergency repairs service. Please do not report things to this service that can wait until the next working day.

If you smell gas call the National Gas Emergency Service immediately on:  0800 111 999